Rapid IPTV Refund Policy
How Refunds Work Here
We want you to be satisfied with your subscription, so refunds are simple and clear. Here is how our refund process works.
1. Eligibility for Refund Requests
You can ask for a refund within 7 days of your order. Please contact us from your order email and include your order ID. We may try to help with your issue first before processing the refund.
2. Situations Where Refunds Do Not Apply
Refunds are not available after 7 days or if the account is closed for breaking the terms, such as sharing logins or re-streaming. Renewals after a full period is used are not refunded. Problems caused by your internet connection are not eligible.
3. Steps to Submit a Refund Inquiry
Send an email to refunds@rapidtv.org from your order email and include your order ID. We will check the order date and, once processed, deactivate your login.
4. How Refunds Are Paid
If approved, your refund is sent back to the same payment method you used—card, Apple Pay, PayPal, or crypto. How fast the money appears depends on your payment provider or bank.
5. About Digital Delivery
We email your login details within 30 minutes of payment confirmation. Please check all email folders, including spam. No physical products are shipped.
Start a Refund Request
If you need to request a refund, email our billing team with your order details.